Lexus Service & Car Repair Center Houston

Service: Closed

Call us at: (713) 995-2650

When you purchase a Lexus, top-of-the-line engineering and design make for a luxury driving experience. At Sterling McCall Lexus, we want you to enjoy every mile, throughout your Lexus ownership. Our Lexus factory-trained and certified technicians understand your vehicle inside and out and can make sure it is performing optimally.
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List Of Services

Lexus Tire Center

No one knows how to care for your Lexus better than the experts at your dealership. Lexus trained and certified technicians know your vehicle inside and out. When it comes to parts, including tires, your dealership understands that the right components provide superb performance and handling for the highest quality standards. Trust them to have the right tires when you need them. Help ensure a safe, comfortable ride with a set of Lexus -recommended tires. Your dealer understands your Lexus from the tires up.

  • Tires designed for your vehicle
  • Tires in stock and ready for installation
  • 24-month road hazard coverage
  • Service by Lexus-trained and certified technicians

Vehicle Maintenance

With proper maintenance and care, your vehicle will last longer and deliver more dependable, economical performance. Lexus recommends obtaining scheduled maintenance for your vehicle every six months or 5,000 miles, whichever occurs first. Scheduled maintenance service may include these items, depending on the mileage and oil type (synthetic or non-synthetic):

  • Inspect and adjust all fluid levels
  • Replace engine oil; replace oil filter
  • Replace cabin air filter
  • Rotate tires
  • Visually inspect brake pads, calipers and rotors
  • Road-test vehicle

Complimentary Maintenance

Get the most out of your new Lexus with routine scheduled maintenance. Optimize the performance, reliability, safety and resale value of your Lexus with the six month or 5,000 mile and the twelve month or 10,000 mile maintenance services, for vehicles using synthetic oil*, both performed at no cost to you.

To keep your L/Certified by Lexus vehicle running in optimum condition, Lexus offers a complimentary scheduled maintenance program for L/Certified vehicles. The program begins upon purchase of your L/Certified vehicle and includes your next four scheduled maintenance service visits within 2 years or 20,000 miles (whichever comes first).

*Complimentary services for vehicles using non-synthetic oil are 30 days or 1,000 miles and 6 months or 5,000 miles.

Maintenance Schedule

Regular maintenance is essential to obtaining the highest level of performance, safety and reliability from your Lexus. It can also enhance your vehicle’s resale value.

Lexus provides this schedule of recommended maintenance services specific to 2001 and subsequent model years. For additional details of the applicable minimum maintenance requirements, you may refer to the Maintenance Schedule provided with your vehicle.

Lexus recommends having maintenance for your vehicle performed by an authorized Lexus dealership.

Wheel Alignment

Your vehicle’s wheel alignment can be negatively affected by driving on rough or poorly maintained roads. Misalignment can lead to uneven tire wear and less than optimal handling and fuel economy. Here are some signs of tire misalignment:

  • Your vehicle pulls to the left or right
  • The steering wheel is off-center when you’re driving in a straight line
  • Squealing tires
  • Uneven or rapid tire wear

If you suspect your vehicle’s wheels are misaligned, schedule an appointment. We can check the alignment with our precision equipment and adjust it if necessary.

Genuine Lexus Brakes

Proper maintenance of your vehicle’s braking system is a must for performance and safety. Here are some signs that your brakes should be serviced:

  • The brake light is on. If the emergency brake is not engaged and your brake light is on, schedule an appointment with us to have your braking system thoroughly checked.
  • When pressed, the brake pedal almost reaches the floor. If your brake pedal goes almost to the floor when you press it, have us check your brakes immediately.
  • Your vehicle is taking longer than usual to stop. Have your brakes checked immediately if this is the case.
  • The brakes squeal or make a grinding sound. Brakes squeal when the brake pads are worn and need to be replaced. If the brake pads are completely worn, the rotors will begin to make a grinding sound. Bring your Lexus into the dealership for servicing if your brakes are squealing or making a grinding sound.

Dealership Amenities

While we efficiently service your Lexus, you can take advantage of our Wi-Fi equipped lounge. Our other thoughtful extras include transportation to and from your home or office, a complimentary car wash, a fleet of Lexus loaner vehicles should you need one and a complimentary café where you can sip your favorite beverage or enjoy a snack.

Lexus Technicians

There are many reasons to service your vehicle at our Lexus dealership. An important one is our Lexus factory-trained technicians, who are trained and certified at the Lexus College.

When your technician steps into the service bay, you can be confident knowing they have been trained and certified in servicing your Lexus vehicle using some of the most advanced diagnostic tools and equipment in the industry.

Genuine Lexus Parts

Lexus dealers use original replacement parts when servicing your vehicle. They’re specifically designed for your vehicle and manufactured to the highest quality and standards. This is important because even the smallest parts can play a big role in your vehicle’s performance and longevity.

Genuine Lexus Batteries

Our certified technicians can perform a check of your vehicle’s battery and charging system to determine the condition of your battery. Should your battery need to be replaced, we can install a genuine Lexus battery specifically designed for your vehicle. Genuine Lexus batteries provide superior performance and all year round reliability. Schedule an appointment for a battery check today.

Genuine Lexus Accessories

Whether you’re looking for distinctive style, enhanced capability or added peace of mind, our line of genuine Lexus accessories offers something for every model and every budget. Designed and tested exclusively by our engineers for a precise fit and finish, they offer 100% Lexus quality along with a comprehensive, nationwide warranty.[1]

[1] Accessories from The Accessory Line come with a warranty that is honored at all Lexus dealerships nationwide for up to 48 months/50,000 miles. See your Lexus dealership for specific warranty details.

Genuine Lexus Wiper Blades

Keeping your vision clear when driving in inclement weather conditions is vital for safe driving. Lexus Genuine Wiper Blades are built for performance and designed to the precise specifications of your windshield curvature to maximize moisture removal.

MEET OUR STAFF

  • Grant Miles

    Grant Miles

    Production Manager

    (713) 995-2650
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    Grant Miles

    Grant Miles

    Production Manager

  • Mario Galic

    Mario Galic

    Internal Operations Manager

    (713) 995-2687
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    Mario Galic

    Mario Galic

    Internal Operations Manager

  • Steven Roman

    Steven Roman

    Internal Operations Advisor

    (713) 995-2650
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    Steven Roman

    Steven Roman

    Internal Operations Advisor

  • Carl Sousa

    Carl Sousa

    Service Advisor

    (713) 995-2650
    Email Me
    Carl Sousa

    Carl Sousa

    Service Advisor

  • Carrie  Huynh

    Carrie Huynh

    Service Advisor

    (713) 995-2650
    Email MeMore Info
    Carrie  Huynh

    Carrie Huynh

    Service Advisor

    Tôi nói tiếng Việt. I speak Vietnamese.

  • Cristal Soto

    Cristal Soto

    Service Advisor

    (713) 995-2626
    Email MeMore Info
    Cristal Soto

    Cristal Soto

    Service Advisor

    Yo hablo español. I speak Spanish.

  • Elizabeth Raterink

    Elizabeth Raterink

    Service Advisor

    Elizabeth Raterink

    Elizabeth Raterink

    Service Advisor

  • Jairo Perez

    Jairo Perez

    Service Advisor

    (713) 995-2600
    Email MeMore Info
    Jairo Perez

    Jairo Perez

    Service Advisor

    Yo hablo español. I speak Spanish.

  • Jose Gutierrez

    Jose Gutierrez

    Service Advisor

    (713) 995-2650
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    Jose Gutierrez

    Jose Gutierrez

    Service Advisor

  • Kevin Bayer

    Kevin Bayer

    Service Advisor

    (713) 995-2614
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    Kevin Bayer

    Kevin Bayer

    Service Advisor

  • Kristen  Lee

    Kristen Lee

    Service Advisor

    (713) 995-2650
    Kristen  Lee

    Kristen Lee

    Service Advisor

  • Marcos Ruiz

    Marcos Ruiz

    Service Advisor

    (713) 995-2650
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    Marcos Ruiz

    Marcos Ruiz

    Service Advisor

  • Marlon Romero

    Marlon Romero

    Service Advisor

    (713) 995-2650
    Email MeMore Info
    Marlon Romero

    Marlon Romero

    Service Advisor

    Yo hablo español. I speak Spanish.

  • Matt Torres

    Matt Torres

    Service Advisor

    (713) 995-2674
    Email Me
    Matt Torres

    Matt Torres

    Service Advisor

  • Michael Alf

    Michael Alf

    Service Advisor

    Michael Alf

    Michael Alf

    Service Advisor

  • Ronald Miranda

    Ronald Miranda

    Service Advisor

    713-995-2650
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    Ronald Miranda

    Ronald Miranda

    Service Advisor

  • Sarah Bailey

    Sarah Bailey

    Service Advisor

    (713) 995-2650
    Email Me
    Sarah Bailey

    Sarah Bailey

    Service Advisor

  • Lisa Gallagher

    Lisa Gallagher

    Lexus Technology Specialist

    (713) 995-2619
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    Lisa Gallagher

    Lisa Gallagher

    Lexus Technology Specialist

  • Scott Kaminga

    Scott Kaminga

    Diagnostic Specialist

    (713) 995-2650
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    Scott Kaminga

    Scott Kaminga

    Diagnostic Specialist

  • Alexander Poz

    Alexander Poz

    Service Receptionist

    (713) 995-2650
    Alexander Poz

    Alexander Poz

    Service Receptionist

  • Jayda Long

    Jayda Long

    Service Receptionist

    Jayda Long

    Jayda Long

    Service Receptionist

  • Raven Stoudemire

    Raven Stoudemire

    Service Receptionist

    Raven Stoudemire

    Raven Stoudemire

    Service Receptionist

  • Yessi Montecinos

    Yessi Montecinos

    Service Billing Representative

    (713) 995-2650
    Email Me
    Yessi Montecinos

    Yessi Montecinos

    Service Billing Representative

  • Estephanie Lopez

    Estephanie Lopez

    Service Billing Representative

    (713) 995-2650
    Email Me
    Estephanie Lopez

    Estephanie Lopez

    Service Billing Representative

  • Rebecca Padron

    Rebecca Padron

    Service Billing Representative

    (713) 995-2412
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    Rebecca Padron

    Rebecca Padron

    Service Billing Representative

  • Erick Vega

    Erick Vega

    Loaner Car Coordinator

    (713) 995-2650
    Email Me
    Erick Vega

    Erick Vega

    Loaner Car Coordinator

  • Marcos Luna

    Marcos Luna

    Loaner Car Coordinator

    Marcos Luna

    Marcos Luna

    Loaner Car Coordinator

  • Neidy Ramos

    Neidy Ramos

    Loaner Car Coordinator

    (713) 995-2650
    Email Me
    Neidy Ramos

    Neidy Ramos

    Loaner Car Coordinator

  • Roslinda Guerra

    Roslinda Guerra

    Service Coordinator

    (713) 995-2650
    Email Me
    Roslinda Guerra

    Roslinda Guerra

    Service Coordinator

  • Ed Beleiff

    Ed Beleiff

    Pick Up & Delivery Driver

    (713) 995-2650
    Ed Beleiff

    Ed Beleiff

    Pick Up & Delivery Driver

  • Ed Highfill

    Ed Highfill

    Pick Up & Delivery Driver

    (713) 995-2650
    Ed Highfill

    Ed Highfill

    Pick Up & Delivery Driver

  • Patricia  Royer

    Patricia Royer

    Pick Up & Delivery Driver

    (713) 995-2650
    Patricia  Royer

    Patricia Royer

    Pick Up & Delivery Driver

  • Richard Joseph

    Richard Joseph

    Pick Up & Delivery Driver

    (713) 995-2652
    Email Me
    Richard Joseph

    Richard Joseph

    Pick Up & Delivery Driver

  • Willy Reyes

    Willy Reyes

    Pick Up & Delivery Driver

    (713) 995-2650
    Email Me
    Willy Reyes

    Willy Reyes

    Pick Up & Delivery Driver

  • Napoleon  Melendez

    Napoleon Melendez

    Roadside Assistance

    (713) 995-2480
    Email Me
    Napoleon  Melendez

    Napoleon Melendez

    Roadside Assistance

 

OWNERS RESOURCES

LEXUSDRIVERS.COM

For your convenience, a website dedicated to helping you make the most of your Lexus ownership experience.

Sterling McCall Lexus is located at: 10025 Southwest Fwy • Houston, TX 77074

Lexus Service Center In Houston Open During Coronavirus (COVID-19)

The Sterling McCall Lexus Service Center in Houston remains open during the Coronavirus (COVID-19) health crisis as an essential service to our community. Our service managers and ASE certified mechanics continue to operate under the guidelines of national, state, and local authorities, including the CDC, WHO, and Lexus. The safety of our customers and employees continues to be our number one priority throughout this difficult time, and we encourage you to schedule your service online or call ahead to inquire about the availability of vehicle dropoff or pick-up services, so that we can best practice all social distancing measures currently in place. Whether you own a Lexus vehicle or some other model, you can be confident that you and your vehicle are in good hands with Sterling McCall Lexus during the Coronavirus crisis in the Houston area.

Schedule Service at Sterling McCall Lexus During COVID-19

FREQUENTLY ASKED QUESTIONS

Lexus Service & Repair During Coronavirus (COVID-19)

  • Do Lexus Auto Repair & Car Maintenance Services Allowed to Operate During the Coronavirus?

  • Access to reliable transportation is paramount during the Coronavirus pandemic. Therefore, the Sterling McCall Lexus dealership remains open during COVID-19, including our Service Department.

  • Is It Safe to Service My Lexus During Coronavirus (COVID-19)?

  • Safety is our highest priority. Sterling McCall Lexus is doing everything in our power to ensure the health & safety of our customers and employees during the Coronavirus health crisis. We encourage our customers to schedule service online or call to discuss the availability of pick-up or drop-off services. Throughout your vehicle’s visit, please know that we are practicing strict social distancing measures, disinfection of direct touch surface areas, and use of gloves/masks (dependant on availability).

  • Do You Offer Lexus Pick-Up/Drop-Off Service During Coronavirus (COVID-19)?

  • We are doing our best to provide pick-up/drop-off service and repair for all types of vehicles during the Coronavirus as based on our availability and local service area. For the most accurate and up-to-date information we recommend calling the Sterling McCall Lexus service department.

  • What Hygienic Measures Are You Taking During Coronavirus (COVID-19)?

  • At all times we are doing our utmost to following the protective guidelines of national, state, and local authorities, including the CDC, WHO, and Lexus. This includes strict social distancing for both customers and employees, disinfection of all direct contact surfaces, and strict use of gloves and facemasks, dependant upon availability.

  • Can I Still Schedule Service Online Through Your Website?

  • Yes, we encourage online service scheduling, especially for vehicle drop-off. If you are interested in or require vehicle pick-up, we encourage you to call so that we may discuss the availability of this service in your local area.


Lexus Service & Car Repair Center Houston | Sterling McCall Lexus

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(800) 256-6225

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10025 Southwest Fwy • Houston, TX 77074

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Today's Hours:

Sales: Closed

Service: Closed

Parts: Closed

Sterling McCall Lexus 29.669721, -95.546642.